Shipping policy

SHIPPING POLICY (DROPSHIPPING)

ORDER PROCESSING

All orders are processed within [1–3 business days].

Because we operate as a dropshipping business, products are shipped directly from third-party suppliers.

Once your order is processed, you will receive a tracking number via email.

SHIPPING TIMES

Estimated delivery times:

United States: 7–20 business days

International: 10–30 business days

Shipping times are estimates, not guarantees. Delays may occur due to customs, carrier issues, or high demand.

SHIPPING COSTS

Shipping costs are calculated at checkout unless stated otherwise.

Occasional promotions may include free shipping.

TRACKING INFORMATION

Tracking numbers may take 3–7 days to update after shipping.

Some orders may arrive in multiple packages.

INCORRECT ADDRESS

Customers are responsible for providing the correct shipping address.

We are not responsible for orders shipped to incorrect addresses provided at checkout.

LOST OR DELAYED PACKAGES

We are not responsible for delays caused by:

Customs processing

Postal services

Carrier issues

If your package is significantly delayed, contact us and we will assist you in locating it.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties or import taxes.

These charges are the responsibility of the customer.

DAMAGED PACKAGES

If your order arrives damaged, contact us within [7 days] of delivery with photo evidence.

UNDELIVERABLE PACKAGES

Packages returned due to incorrect address or failure to claim delivery are not eligible for a refund.

CONTACT US

For shipping-related questions, contact:

📧 sterdprodz@gmail.com

We reserve the right to update this Shipping Policy at any time.